PSOW Annual Letter 2024/25 — Ceredigion County Council
47 complaints received — up from 32. Intervention rate 24%. 24 Ombudsman recommendations due; only 63% complied with on time, down from 78% the previous year. One voluntary settlement.
Every claim on this site traces to a source record. Search regulator reports, decision notices, inspection findings, committee minutes and FOI disclosures — each with a reliability rating and, where possible, an archived copy.
47 complaints received — up from 32. Intervention rate 24%. 24 Ombudsman recommendations due; only 63% complied with on time, down from 78% the previous year. One voluntary settlement.
Mae’r Gymraeg ar y wefan hon yn cael ei datblygu. Nid yw pob erthygl, cofnod tystiolaeth na thudalen amser wedi ei chyfieithu eto, ac efallai y bydd rhywfaint o destun yn dros dro.
Welsh-language support is being developed. Some Welsh wording may be incomplete or provisional. Volunteer translators and Welsh-language reviewers are welcome.