Independent public-interest journalism. Not affiliated with Ceredigion County Council.

Searchable Public Archive

Evidence Library

Every claim on this site traces to a source record. Search regulator reports, decision notices, inspection findings, committee minutes and FOI disclosures — each with a reliability rating and, where possible, an archived copy.

1 records matching active filters

Sort:

Theme: Corporate & Financial Governance ✕Year: 2023 ✕Confidence: High reliability ✕

PSOW

ANNUAL

CCW-EV-0503 · Public Services Ombudsman for Wales

PSOW Annual Letter 2022/23 — Ceredigion County Council

Public Services Ombudsman for Wales Published 2023 Type: Annual letter

35 complaints received. Complaint handling became the dominant category at 40% of complaints. Adult social services remained material. 25% of complaints were referred to PSOW.

#corporate-financial-governanceHigh reliability Source